FAQ

 

Where do you ship to?

Currently we only ship within Canada.

How much does shipping cost?

We offer flat rate shipping of $13 on all Canadian orders.

What about local delivery?

Orders for customers within 20 km will be delivered for free for the month of December. They may ship through Canada Post or we may send our own driver. Please notify us before placing your order if you have concerns about delivery times. 

How long will it take to receive my order?

All orders (other than local) ship within 5 business days via Canada Post. Shipping takes up to 4 business days.  Please contact us if you have not received your order within 12 days of purchase.

Do you accept returns?

Please contact us via our contact page within 30 days of purchase for all returns. We do not accept any return unless sent with a return number issued by us. We do accept unworn item returns, postage paid by customer. If you happen to receive an item with a manufacturing defect, contact us, and we will provide free shipping for a replacement if one is available, or otherwise a full refund. We always accept returns in store within 30 days.